Terms & Conditions

Last Updated: August 2026

Welcome to YourPass.

These Terms & Conditions ("Terms") govern your access to and use of the YourPass mobile application, website, SMS services, booking platform, and related services (collectively, the "Services") operated by YourPass LLC ("YourPass," "we," "us," or "our").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the YourPass Services.

1. Use of Our Services

YourPass provides a platform that allows users to discover, book, and access fitness, wellness, sports, and related experiences and services.

You agree to use the Services only for lawful purposes and in accordance with these Terms.

You are responsible for ensuring that the information you provide to YourPass is accurate and up to date.

2. User Accounts

Certain features of the YourPass Services may require you to create an account.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify YourPass immediately if you believe your account has been accessed or used without authorization.

YourPass LLC reserves the right to suspend or terminate accounts that violate these Terms or are used for fraudulent, abusive, or unlawful activities.

3. Bookings and Services

Through YourPass, users may book or access services provided through our platform.

Availability of bookings, classes, activities, and other services may change without notice.

You are responsible for reviewing the details of a booking before confirming it.

Additional cancellation, rescheduling, refund, or participation policies may apply depending on the specific service, provider, or booking.

4. Payments

Certain YourPass Services may require payment.

By submitting payment information, you authorize the applicable payment provider to process the transaction.

YourPass may use third-party payment processors to securely process payments. YourPass LLC does not store full payment card information unless explicitly required and permitted by applicable law.

Prices, fees, and payment terms applicable to a service will be displayed before the transaction is completed.

5. SMS Messaging Program

By providing your mobile phone number and voluntarily opting in to receive SMS messages from YourPass, you agree to receive SMS communications related to YourPass Services.

These messages may include:

• Account notifications

• Booking confirmations and updates

• Appointment or activity reminders

• Service-related notifications

• Customer support communications

• Important updates related to your use of YourPass

Message frequency may vary based on your interaction with the YourPass Services.

Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying:

STOP

After opting out, you will no longer receive SMS messages from YourPass unless you opt in again where permitted.

For assistance, reply:

HELP

or contact our support team at:

contact@yourpassjo.com

Consent to receive SMS messages is not a condition of purchasing or using the YourPass Services.

YourPass LLC will not sell, rent, or share your mobile phone number with third parties for their own marketing or promotional purposes.

6. User Responsibilities

When using YourPass, you agree that you will not:

• Use the Services for any unlawful purpose

• Provide false, inaccurate, or misleading information

• Attempt to gain unauthorized access to the Services or related systems

• Interfere with the operation or security of the platform

• Use the Services to transmit harmful, fraudulent, abusive, or inappropriate content

• Impersonate another person or organization

• Violate applicable laws or regulations

7. Intellectual Property

All content, software, trademarks, logos, designs, graphics, and other materials available through YourPass are owned by or licensed to YourPass LLC and are protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or use any YourPass content without prior written permission from YourPass LLC.

8. Third-Party Services

The YourPass platform may interact with or link to third-party services, businesses, payment providers, or other external platforms.

YourPass LLC is not responsible for the content, availability, policies, or practices of third-party services.

Your use of third-party services may be subject to their own terms and conditions.

9. Disclaimer

The YourPass Services are provided on an "as is" and "as available" basis.

While we work to provide reliable and accurate Services, YourPass LLC does not guarantee that the Services will always be uninterrupted, error-free, secure, or available at all times.

To the extent permitted by applicable law, YourPass LLC disclaims warranties that are not expressly stated in these Terms.

10. Limitation of Liability

To the maximum extent permitted by applicable law, YourPass LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the YourPass Services.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

11. Suspension or Termination

YourPass LLC may suspend or terminate access to the Services if we reasonably believe that a user has violated these Terms, engaged in fraudulent activity, or created a risk to the security or operation of the platform.

12. Privacy

Your use of the YourPass Services is also governed by our Privacy Policy, which explains how YourPass LLC collects, uses, stores, and protects personal information.

13. Changes to These Terms

YourPass LLC may update or modify these Terms from time to time.

When changes are made, we will update the "Last Updated" date at the top of this page.

Your continued use of the YourPass Services after changes become effective constitutes your acceptance of the updated Terms.

14. Contact Us

If you have any questions regarding these Terms & Conditions or the YourPass Services, please contact us:

YourPass LLC
Email: contact@yourpassjo.com